Privacy Policy

1. Introduction

KumaWorks ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud-based business management platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, phone number, company details)
• Employee data (as entered by your organization for HR management)
• Attendance and payroll records
• Point-of-sale transaction data
• Financial and accounting information
• Communication preferences and history

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve our platform
• Comply with legal obligations

4. WhatsApp Messaging Data

If you use our WhatsApp Business integration, we may process messaging data to enable communication between your business and your employees or customers. This includes:

• Message content for notifications and confirmations
• Phone numbers for message delivery
• Message delivery status and timestamps

WhatsApp messaging is processed through the official WhatsApp Business Platform API in compliance with WhatsApp's policies and terms of service.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure cloud servers with encryption at rest and in transit.

6. Data Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Legal authorities when required by law
• Third parties with your explicit consent

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

8. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at: